Privacy Policy

We collect only what’s needed, use it responsibly, protect it carefully, and never sell it, ever.

Last updated: October 2025

At Annex Media, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

  • We are Annex Media Ltd, a UK-based marketing and creative agency.
  • Our website: www.annexmedia.co.uk
  • If you have any questions about this policy, you can contact us via our contact page.

What Data We Collect

We may collect and process the following personal information:

  • Contact details (name, email address, phone number) when you fill out a form or contact us directly.
  • Business information if you work with us (company name, job title, etc.).
  • Website usage data (e.g. IP address, browser type, pages visited) through cookies and analytics tools like Google Analytics.
  • Marketing preferences if you subscribe to our newsletter or campaigns.

How We Use Your Data

We use your information to:

  • Respond to enquiries and provide our services.
  • Improve our website and marketing.
  • Send updates, news, or offers (only if you’ve opted in).
  • Maintain legal or contractual records.

We only use your data where we have a lawful basis to do so (e.g., your consent, a contract, or a legitimate business interest).

COOKIES AND ANALYTICS

Our website uses cookies to:

  • Understand how visitors use our site
  • Improve your browsing experience
  • Measure marketing performance

You can manage or disable cookies at any time via your browser settings. For full details, see our Cookie Policy.

SHARING YOUR DATA

  • We never sell or rent your data.
  • We may share limited information with trusted third parties who help us operate our business (e.g. web hosting, email platforms, analytics providers).
  • All partners are required to keep your data secure and act only under our instructions.

DATA RETENTION

We only keep your personal data for as long as necessary, typically for the duration of our working relationship or as required by law.

YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access a copy of your personal data
  • Request correction or deletion
  • Withdraw consent (if processing is based on consent)
  • Object to or restrict processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us anytime via our contact page to exercise these rights.

SECURITY

We use appropriate technical and organisational measures to keep your data safe, including secure servers, encryption, and limited staff access.

UPDATES TO THIS POLICY

We may update this policy occasionally to reflect legal or operational changes.Updates will always be posted here with a new “last updated” date.